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Global Technological Collaboration to Enhance Service Depth
National-Level R&D Strength:
Our Beijing headquarters, recognized as a National High-Tech Enterprise, serves as the R&D hub with elite teams in optics, mechanics, electronics, and software. It leads the formulation and iteration of technical standards.
OEM Technology Empowerment:
We collaborate closely with globally certified OEM factories, sharing manufacturing processes and fault databases to ensure fast spare parts supply, remote diagnostics, and continuous service support.
Dual Validation: Clinical & Industrial:
Collaborations with top ophthalmic institutions such as Beijing Tongren Hospital ensure clinical reliability;
OEM factories are certified under ISO 13485 and other international standards, with solutions validated through mass production.
Localized Service Network Covering Key Markets
Efficient Direct Support in North America
Our U.S. subsidiary (Ray Vision Inc.) holds a unique FDA manufacturing license in California, offering
Regulatory Assurance
Full compliance with FDA standards to eliminate service risks
Localized Assembly & Debugging
Rapid on-site issue resolution, avoiding cross-border returns
24-Hour Spare Parts Warehouse
Independent storage facilities across the Americas with <24h emergency response
Core Competitive Advantages
Technical Support
Proprietary R&D + Joint OEM technical base, covering hardware to system level
Response Efficiency
Direct North America service (<24h) + Multi-regional OEM support
Regulatory Compliance
California FDA license + OEM global certifications, zero service barriers
Cost Control
Centralized OEM spare parts supply, reducing maintenance costs for clients
Full-Cycle Digital Management with Proactive Service
Technical Training & Knowledge Sharing
Our technical center in Beijing remotely monitors device performance data, proactively identifies potential failures, and coordinates with OEM factories for early spare parts dispatch.
Technical Training & Knowledge Sharing
We provide customized training to partners (covering OEM standards and maintenance manuals) to reduce operational risk.
A 24/7 global technical support platform is established between China-U.S. teams and OEM experts to address complex issues in real-time.
Certifications